Event date: 6/11/2020 9:00 AM - 11:00 AM Export event
MHA Professional Education
/ Categories: Education, Leasing

Complaints to Compliments - LIVE Webinar

Presented by Jen McDonough and Monica Parrish

Sharpen your Customer Service skills and “Fast Forward” your experience level!

Providing great service is easy when everything goes smoothly - but customer service can truly be measured by how well you respond during difficult circumstances. Learn to navigate challenging situations like a seasoned Professional, with effective techniques designed to equip you with the tools you need to succeed in handling whatever comes your way!

Attendees will learn:
• How to enhance the customer experience
• Skills in problem-solving & decision making
• How to remain poised & professional during conflict
• The practice of active listening
• And so much more!

Date: Thursday, June 11, 2020
Time: 9:00 a.m. - 11:00 a.m.
Registration Fee: $49/Members,   $69/Non-members 
Location: LIVE Webinar
Cancellation Policy: View MHA's full cancellation policy




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«June 2020»

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