Registration Policies:

• Email: All registration forms require an individual email for each registrant. Individual emails are needed to send important updates and notify registrants of any changes to the course location, time, instructor, etc.  Any registration sent without an individual email will not be processed and will be delayed until email is received.
• Late Fee: All registrations received the day prior to course start will be charged an additional $10 late registration fee. This policy does not apply to Conferences which have their own late registration policy outlined in their respective brochures. Investor's Club late fees start at 12:00 p.m. the day before the course. 
• Invoicing: MHA members in good standing can invoice education seminars, events, and services. However, if a member has outstanding invoices that are 60+ days past due from the event date, they must either pay the full balance at the time of registration or settle the overdue amount before being eligible to invoice for future offerings.
• Assumption of Risk:  By registering for this event, you acknowledge that attendance at in-person events creates a potential risk, and you assume all such risks associated with you and your guests’ presence at MHA's training sessions.  By registering, you waive, release and discharge MHA, its officers, directors, employees, volunteers, and presenters, and offering venue from any liability associated with your participation.
• Photo:  Minnesota Multi Housing Association (MHA) wants to share our great events and educational seminars via print, online and video-based publications. To do this, MHA regularly takes photographs at events and seminars. When you register and attend an event or seminar: You agree to release and hold harmless MHA from any reasonable expectation of privacy or confidentiality associated with images. You acknowledge that you will not receive rights of ownership or financial compensation of any type associated with the taking or publication of these photographs or participation in company marketing materials or other MHA publications. Finally, you release MHA from liability for any claims in connection with your participation.

Cancellation Policy:

• Cancellations must be received at least 24-hours in advance of the class start time in order to receive a refund. Cancellations are accepted via phone call or email and will be time-stamped according to the time they were received by our system (voice mail or email).
• Substitutions may be made up until the class begins at no charge.
• Attendees who cancel after the 24- hour cut-off and/or who do not attend are liable for full fees and will not be entitled to any refund, without exception.
• Please note: MHA typically does not cancel or postpone classes due to inclement weather. In the extremely unlikely event that a class was to be canceled or postponed, notification would be made via the MHA website: www.mmha.com or via direct email, if time allows.
• Transfers to a future offering of the class after the 24-hour cut-off has passed are not allowed.  The attendee would need to re-register and pay a new fee for any future offering of the class.
• These policies do not apply to designation programs or conferences, each of which have their own cancellation policies outlined in their respective brochures.