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Event date: 3/11/2020 9:00 AM - 3:00 PM Export event
MHA Professional Education
/ Categories: Education, Leasing

Frontline Leasing 1.0

Presented by national industry icon Lisa Trosien

Learn the essential basics of leasing including:

  • The importance of appearance, attitude, body language, and confidence
  • Revenue management techniques
  • Telephone skills
  • Personalizing the prospects' tour
  • Closing as a process, not an event
  • How to follow up with prospects for maximum results
  • Why selling the management company is so important
  • How to transition the customer from prospect to resident
  • The skill of resolving objections

 

 
Date: Wednesday, March 11, 2020
   
Time: 9:00 a.m. - 3:00 p.m.
   
Registration Fee: $179/Members,   $229/Non-members
   
Location: MHA - 1600 W 82nd St Suite 110, Bloomington, MN 55431
   
Cancellation Policy: View MHA's full cancellation policy

 

      

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Fair Housing

Fair Housing is much more than just memorizing the protected classes. From advertising to leasing to the service of existing residents; every interaction you and your staff have with a prospective or current resident is influenced by the need to play fair. No matter your experience or position, this practical primer will help you understand not only the intricacies of Fair Housing laws, but also how to protect your company (and yourself!) from costly discrimination claims.

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