Our Business Model

Our Mission:

Support the multi-housing industry through public policy leadership, educational opportunities, and communications and marketing in ways that enhance the industry for its members, its residents, and its communities.

Who We Serve:

Our Members:

We directly serve our approximately 1,900 members who own, manage, and service over 320,000 homes.

Through improving our members’ performance, we indirectly serve their residents and our broader communities.

Where We Work

We serve members throughout Minnesota.

Our activity is concentrated in the Twin Cities Metro Area, with regional chapters across the state.





What We Do

Education – state conferences, certification programs, classes (in-person and online)

Advocacy – organizing, information-sharing, and lobbying at the state and local levels; broadly, highlighting the industry strengths.

Information – resources, such as data reports and templates, to help members’ operations.

Innovation - new practices, efficiencies, and technologies that support our members’ businesses and our environment.

How We’re Funded

Our approximately $2.4 million budget is funded through:

  • 36%: Membership dues
  • 15% Education events
  • 14%: Large conferences
  • 13% Fundraising events
  • 11%: Industry awards
  • 8%: Publications
  • 3%: Other