Event date: 6/11/2020 9:00 AM - 11:00 AM Export event
MHA Professional Education
/ Categories: Education, Leasing

Complaints to Compliments

Presented by Jen McDonough and Monica Parrish

Sharpen your Customer Service skills and “Fast Forward” your experience level!

Providing great service is easy when everything goes smoothly - but customer service can truly be measured by how well you respond during difficult circumstances. Learn to navigate challenging situations like a seasoned Professional, with effective techniques designed to equip you with the tools you need to succeed in handling whatever comes your way!

Attendees will learn:
• How to enhance the customer experience
• Skills in problem-solving & decision making
• How to remain poised & professional during conflict
• The practice of active listening
• And so much more!

 
Date: Thursday, June 11, 2020
   
Time: 9:00 a.m. - 11:00 a.m.
   
Registration Fee: $49/Members,   $69/Non-members 
   
Location: MHA - 1600 W 82nd St Suite 110, Bloomington, MN 55431
   
Cancellation Policy: View MHA's full cancellation policy

 

      

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